Continuing Education Hours Policy
We award continuing education for hours attended in-person or online LIVE instruction. Our courses are approved with the Virginia Office of EMS for continuing education. CE hours can be applied to re-certify your National Registry certification, your Virginia Paramedic certification and/or your BCCTPC FP-C or CCP-C certification.
Live instruction: CE hours will be awarded within 14 days of the course completing. In order to receive CE hours you must attend in-person, your ID will be verified day 1 of the program. You must sign BOTH the sign in and sign out form for each course day. It is your responsibility to assure you signed the attendance forms each day. Failure to sign the forms results in the forfeiture of CE hours for the course day and refunds are not available. You must also complete the course survey by the deadline or CE hours will not be awarded.
Online LIVE instruction: CE hours will be awarded within 30 days after the course completing for multi-day courses and within 14 days after course completion for one day courses. Requirements for online CE hours to be provided include the following: You must attend the program LIVE online and share your video during the entire course. You must interact with polls, breakout sessions, classroom chat boxes, download appropriate handouts, and participate with questions and answers during the main sessions. Additionally, you must assure the course is the focus of your internet activity. Navigation to other webpages, outside of links provided during the course, result in forfeiture of CE hours for the course day. You must complete the daily survey within 24 hours of the class ending. You must also complete the final course survey by the deadline listed in the email. Failure to complete anything listed above will result in CE hours not be awarded. You are not able to skip completing all the daily class surveys and request to complete them after the course ends and the deadline has passed, in order to earn the CE hours.
Course Completion Certificates:
One Day Course - these will be provided to students who participated in the complete day of the course. The student’s email address for distribution will be requested during the morning admin portion and the pdf certificate will be emailed to the student within 14 days of the course conclusion.
Multi-Day Courses - these will be provided to students who participated in the complete course. Failure to attend all the online live sessions or the in-person skills weekend results in earning a certificate which validates your total hours of attendance, but will NOT be a course completion certificate. For the Critical Care Flight Paramedic Course, you need to attend 100% of the in-person skills weekend and at least a total of 120 CE hours to earn the course completion certificate.
Continuing Education Certificates: If you currently hold a critical care certification please request in writing to christina@airmedicalexperts.com a course completion certificate. CE hour content will be delineated on the certificate and can be uploaded to the BCCTPC website for application toward renewal of your FP-C or CCP-C certification.
Payment Policy
One day courses: Payment is required 10 days prior to the course date. All payments should be submitted online, if paid personally. If your department is sponsoring your attendance please email christina@airmedicalexperts.com and an invoice can be sent directly to your agency. Special pricing is available for agencies sending 10 or more providers, with the exception of the cadaver lab courses.
Multiple day courses (for 2025-2026 courses): Payment is required 15 days prior to the first scheduled day of class. Payment plans are available for the Critical Care Paramedic Course in 4 installment plans. For payment plan students, your deposit for the course is required 15 days prior to the first scheduled day of class. All payments should be submitted online, if paid personally. If your department is sponsoring your attendance please email christina@airmedicalexperts.com and an invoice can be sent directly to your agency. Payment plans are not available to departments, and the full course fee must be paid 15 days or more before day 1 of class. If a student paying personally selects the payment plan, the final course payment is due 45 days prior to the last day of class (lecture). If payment in full is not received by the deadline, you can be dismissed from the class, without a refund and are still responsible to pay the complete course fee as agreed upon in your registration. If the complete course fee is not received by the last day of class then a late fee of $150 will be added to your account. If the balance continues to remain unpaid, after 30 days then a re-occurring late fee of $50 monthly + 10% of the total owed will be compounding monthly until the course fee is paid in full. If a balance is owed for over 90 days, AME retains the right to pursue collections and can forward your case to an attorney to collect the debt.
Agency or Department Paid Registration Fees: If your course fee is paid by your employer, continuing education hours are awarded once you meet all CE requirements and after your course fee is paid in full. Employers:
Course fees are due no later than 15 days prior to the first day of the course. If you need payment arrangements outside of that timeline you will need to obtain approval from christina@airmedicalexperts.com.
Course fees can be paid via check or online payments via credit card
Cancellations of student registrations for employer paid tuition have the same policies as listed below.
Course fees that are outstanding after the completion of the course will incur the same late fees as listed above, and registration for additional department personal will not be possible until your past balance is paid in full, to include all late fees and interest accrued.
For department, agency, military, private services who have hired AME for private courses which are held on site at your location:
Cancellation of multiple day courses can be done if cancellation is done in writing to christina@airmedicalexperts.com and the notification is at least 90 days prior to the first day of class. The only fee incurred would be any non-refundable expenses AME already paid (receipts will be provided) will be due immediately upon cancellation if not yet already paid.
Cancellation less than 90 days prior to the first day of class will incur a fee of 35% of the total course fee + any non-refundable expenses AME already paid (receipts will be provided) will be due immediately upon cancellation if not yet already paid.
Cancellation less than 60 days prior to the first day of class will incur a fee of 60% of the total course fee + any non-refundable expenses AME already paid (receipts will be provided) will be due immediately upon cancellation if not yet already paid.
Cancellation less than 45 days prior to the first day of class results in forfeiture of any partial refund, and the total course fee will be due immediately upon cancellation if not yet already paid.
Course deferral: If you register for a course and then need to defer enrollment AND you notify AME prior to 60 days before the start of the class, you can apply the submitted course fee to the next class for multiple day courses (EXP: defer fall course enrollment of 2025 to the spring course of 2026, etc). For one day classes you can defer your registration to the next course being offered within the same 12 calendar months. For example: if you enrolled in a course to be held on March 20 and defer enrollment, you have until December 31 of the SAME year to utilize that course fee credit. Deferrals are subject to the courses scheduled by Air Medical Experts LLC during the year. If another course is not offered during that period and you deferred your course attendance, refunds are not offered. You would be eligible to attend the next program that AME schedules. For deferrals outside of the calendar year, you are subject to incur the difference in charges from the year in which you enrolled in the course, to the year of the course you would be attending. All deferral decisions acknowledge that refunds are not given, and you chose the deferral as your option instead. Additionally, if you are not able to attend the NEXT scheduled course (if no other dates are available in the calendar year) then you forfeit your course credit and are not eligible for a refund.
For 2025 - all course deferrals are not possible unless you obtain approval by christina@airmedicalexperts.com. If you are in the military and receive orders during the course, please reach out and we will work with you on course deferral to the next program.
AME Rescheduling/Canceling Class Days: If Air Medical Experts, LLC cancels a full course and does not offer a make up course day, a full refund is applied to the original payment method within 7 days of the canceled course (this only applies to single day courses).
For multiple day online courses: Hybrid course days may have to be rescheduled due to illness or technological requirements of zoom. If this occurs, AME will reschedule the course day and will also record that session, so if you cannot attend live, you can watch the recording to get the course material. CE hours will be awarded for asynchronous class days, if the original course day had to be rescheduled. You will email an attestation and complete the survey to earn CE hours for these asynchronous class days.
Alternatively — In the event the class cohort (by majority) votes to instead watch a previous course’s lecture instead of rescheduling the day, AME will arrange to add videos to the online portal so the students have access to all course material.
For multiple day in-person courses (Difficult Airway Cadaver Lab, Ultrasound, Ventilator Course): In-person course days may have to be rescheduled due to illness or weather safety reasons (snow, ice, etc). If this occurs, AME will reschedule the course day and will advise when the make up session will be. Refunds are not offered, and these courses will be rescheduled at a time that is mutually available for AME and the hosting agency.
Refunds: One day courses: If a student withdraws from a course 30 days prior to the first scheduled day of class, a refund (minus a 20% administration fee) will be applied to the original form of payment within 15 days of the written notification of intent to withdraw from the course. Withdrawal less than 30 days prior to the course result in a refund not being possible.
Refunds: Multiple day courses: If a paid in full student withdraws from a course at least 60 days prior to the first scheduled day of class, a refund (minus $190 administration fee) will be applied to the original form of payment. Refunds are processed after Air Medical Experts, LLC has received the returned mailing of the course books. In order to receive the complete refund all course materials and books need to be mailed to Air Medical Experts, LLC and must be in new condition (the books must still be contained in the plastic wrapping and not used or damaged in any way). Mailing of the course materials is at the students expense. If the books are not returned or are returned not in new condition then an additional $385 will be deducted from the refund amount.
If a student withdraws from a course between 45-60 days prior to the first scheduled day of class, a refund of 50% will be applied to the original form of payment if the full tuition was paid in full and the student mails back the course materials and books in new condition. If the books are not returned an additional $385 will not be returned to the student.
If the payment plan was selected the student would not be eligible for a refund of payment #1 or #2 ($1050) but would be eligible for a refund over $1050 paid, as long as the student returns the course materials and books in new condition. If the books are not returned an additional $385 will not be returned to the student. If less than 2 payments were made, there is not a refund offered.
If a payment plan or paid in full student withdraws from a course within 45 days prior to the first scheduled day of class refunds are not offered. If the student was a payment plan student, the student still owes the complete course fee, which they agreed to upon their initial registration.
Military Courses: For programs longer than 10 days, once you confirmed dates, those time frames are held on our calendar for your program.
Cancellations of the program less than 60 days before the start of class will incur a cancellation fee of 50% of the total course fee. If the base instead reschedules the course for the same fiscal year, and providing the rescheduling is available on the AME calendar, the cancellation fee is waived and the course dates are changed to the new dates. If the course is rescheduled a second time in the same fiscal year, the 50% cancellation fee would apply and would need to be paid prior to scheduling another course.
Cancellations of the program less than 30 days before the start of class will incur a cancellation fee of 100% of the total course fee.
For programs less than 7 days, cancellations can be done up to 30 days prior to day 1 of class, and the cancellation fee is $1500 plus any incurred expenses that cannot be refunded (airfare, lodging etc).
Cancellations less than 30 days before the start of the course is not possible, and the full course fee is owed. There is a one time rescheduling offered, if selected more than 30 days before the first day of class. There is not a fee to reschedule as long as it is rescheduled within the same calendar year.
Privacy Policy
Information gathered through the website for course payment is solely used by the credit card processing company to complete your course payment and all transactions are done via a secure method. The email address that you supply are used to disseminate course documents, course information, course attachments, notification of future course offerings, and all other course communication. The BCCTPC requests student’s names, address, and email addresses for registration for the exam. A separate form will be completed by each student and the information on that form is submitted electronically to the BCCTPC. We do not authorize their use of your information for anything outside of necessary contact for FP-C, CCP-C and/or TP-C exams.
For students who select the payment plan and then fail to make all the payments, we will attempt to contact you via email and your mailing address to obtain those payments. If payments are not submitted for more than 90 days past the due date, and you are not in communication with us, we will pass along your personal contact information to the law firm who will collect on the debt.
Cookies and IP information is obtained by the website and are utilized for Air Medical Experts LLC to identify website traffic and trending in order to best serve our clients.
At no time do we share your personal contact information outside of what is listed above. At no time do we sell your contact information.